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Alun Wallace, Director
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Adw Consultancy Services Limited (2023 Winner: Welsh Enterprise Awards) - SME News

About Us
Operating across the UK, we are focused on providing professional high quality services by delivering what has been agreed utilising over 20 years of global industry experience across a wide range of business and industry sectors to ultimately achieve customer satisfaction. 

These standards are being met through:
  • taking a flexible, straightforward and cost effective approach
  • putting you and your needs first to ensure that your specific bespoke requirements are delivered
  • listening to you and establishing clear ‘Terms of Reference’
  • checking understanding of your needs and setting ‘proper’ expectations
  • utilising and building on your current processes
  • providing customised, practical solutions aimed at maximum ‘value add’ in line with your individual business needs and requirements
  • focusing on deliverables, organisational improvements and results

​We firmly believe that quality management and the management of other subject matters such as health & safety and the environment is just good business management practice: having control through a chain of agreed, understood processes. It’s essentially about everyone involved learning what’s being done well through a process of reviewing and doing it better, seeking to achieve consistent delivery, continuous improvement and ultimately satisfying customers, stakeholders, workers and all other interested parties. Everyone within each business is responsible for their own contribution in achieving this. 

Providing products and services which meet customer needs and expectations builds trust, confidence and satisfied customers. Anticipating future needs and expectations retains the same customers.

High performing, efficient organisations have a clear identity, understand their goals and permanently strive to get things right first time. They also have a clear, communicated and understood strategy and direction that can be delivered, effectively operate processes and look to continually embed improvements. 

ADW Consulting is a member of the BSI Associate Consultant Programme (ACP - link to certificate) and also the consultant databases of SGS, ISOQAR and DNV-GL.

Alun is also a Chartered Member of the Chartered Quality Institute and a Chartered Quality Professional (MCQI CQP) and in addition holds a Post-Graduate Diploma in Human Resource Management with the Chartered Institute of Personnel and Development.
ADW Consultancy Services Limited T/A ADW Consulting is a company registered in England and Wales No 7511562
Registered Office: Henstaff Court, Llantrisant Road, Cardiff CF72 8NG